2013-05-24 / 15:12 UTC GMT +00:00
Just finished dealing with Airsoft depot, and I must say I was very unimpressed with their lack of communication and the complete lack of care to their customers.
I have placed orders with them in the past and all of those transactions were 80%perfect.
2 weeks ago I ordered 20,000 bb’s paid in full. A full week went by and I got absolutely zero information as to the status of my order. By that point I send not 2 but 3 emails politely asking what is the holdup with my order and why it hasn’t been shipped out to me.
After a week and a half of frustration and still zero attempts to contact me I filed a dispute with PayPal.
2 days later I found out that Airsoft depot has given me a FULL REFUND and our transaction was over. It was still a piss off that even after they gave me my money back they didn’t have the balls to explain themselves.
I have placed orders with them in the past and all of those transactions were 80%perfect.
2 weeks ago I ordered 20,000 bb’s paid in full. A full week went by and I got absolutely zero information as to the status of my order. By that point I send not 2 but 3 emails politely asking what is the holdup with my order and why it hasn’t been shipped out to me.
After a week and a half of frustration and still zero attempts to contact me I filed a dispute with PayPal.
2 days later I found out that Airsoft depot has given me a FULL REFUND and our transaction was over. It was still a piss off that even after they gave me my money back they didn’t have the balls to explain themselves.
